Help -> Please see our Return Policy We know how important it is to feel safe when using your credit
card online. This is why we have established the Secure Shopper Guarantee: it protects you while you shop at our store so you feel confident about the safety of your credit card. The Secure Shopper Guarantee is designed to protect you against unauthorized charges on your credit card. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases, AccentDirect.com will cover your liability up to $50 (the maximum amount for which you can be held liable). Here are the steps AccentDirect.com has taken to ensure your safety: Store Security: Our secure server web site is registered with Verisign, the
industry leader in Web site-identification. This means that no one else will see your credit card information. Data Encryption: Every order is encrypted to protect your credit card number and
personal information. Encryption is a process by which we use software to scramble your credit card number and personal information in transit to AccentDirect.com. Your data remains scrambled even when it is stored on our machines. Making a Claim Should you discover unauthorized charges on your credit card within 60 days of your purchase, you should: - Report the charges to your credit card company immediately.
- Report the charges to AccentDirect.com's Fraud Department. If the fraudulent charges resulted through no fault of your own, we will then credit your credit card up to a maximum of $50 and send you a letter that confirms our reimbursement.
For further assistance please contact customer care or our fraud department. |