Help ->  Your satisfaction is very important to us. We stand behind our 100% guarantee. If you are not completely satisfied with your order upon delivery, contact us for a full refund or exchange. There are no restocking fees or any other fees associated with the return. Your refund only covers the actual cost of the merchandise and not shipping charges. Products must be returned within 30 days from the invoice date for a refund or replacement. You are only responsible for all shipping costs. Before returning any item, please contact Customer Care via e-mail within 30 days of your invoice for a Return Merchandise Authorization Number (RMA). No returns of any type will be accepted without an RMA number. Please provide in your e-mail to customer care the following: - The product description or product SKU number.
- Your name
- Reason for the return (optional)
- Your e-mail address
- Telephone number (optional)
You must include the RMA number on the outside of the shipping package. When shipping your package, please ship via Federal Express, UPS or any other shipping company that can provide tracking information. If you need further assistance please e-mail customer care | 
